Privacy Policy
Privacy Policy – RevayaLodge Hotel & Casino
At RevayaLodge Hotel & Casino, your privacy is fundamental to the way we operate. Whether you’re browsing our website, reserving your stay, or enjoying our luxury amenities, we are committed to safeguarding your personal data. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it.
Information We Collect
Personal Information
When you engage with our services—such as making a booking, joining our rewards program, or contacting our team—we may collect identifiable information including your name, email address, phone number, booking history, and preferences related to hospitality and gaming experiences.
Technical & Interaction Data
To provide an optimal digital experience, we collect data like your IP address, device type, browser version, and your interactions with our website and mobile applications. This helps us improve performance and usability.
How Your Information Is Used
Customized Services & Guest Experience
We use your data to personalize your visit—from seamless check-ins to customized room features and tailored concierge services—ensuring a stay that meets your expectations.
Promotions & Guest Engagement
If you choose to receive updates, we may send you special offers, event invitations, and promotional content aligned with your interests.
Compliance & Security
We also use your information to help maintain system security, prevent misuse of services, and comply with applicable legal obligations.
Information Sharing
Trusted Third-Party Providers
We work with reputable partners that support our digital and operational services—such as booking systems, guest communications, and analytics tools. These partners are contractually obligated to protect your information.
Legal Disclosures
Where required by law, or in response to valid requests from regulatory authorities, we may share your personal data as necessary to fulfill legal or public safety obligations.
How We Safeguard Your Data
Data Protection Measures
RevayaLodge employs industry-standard security protocols, including encryption, access controls, and continuous system monitoring, to protect your data from unauthorized access, alteration, or loss.
Your Privacy Controls
Review & Update Your Information
You may request access to your personal data or ask us to correct or update inaccuracies. Our support team is ready to assist you with such requests.
Communication Preferences
You may opt in or out of marketing communications at any time by using the unsubscribe link or managing your preferences within your guest account.
Policy Updates
We periodically review and revise this Privacy Policy to reflect changes in our services, technology, or legal requirements. Major changes will be communicated through notices on our website or directly via email when applicable.
By using the services and platform of RevayaLodge Hotel & Casino, you confirm that you have read and agreed to the practices described in this Privacy Policy.